Happy Customers | Watersmith Plumbing and Gas

Don't take our word for it. Here's what our customers have to say.

These guys are the dream team! Such a pleasure to have on site. Thoughtful, punctual and always go the extra mile for their clients. Best of the best A++++++ 

5 / 5 stars

Andrew did a fantastic job installing our new hot water cylinder. Quote and invoice were clear and accurate. He was professional, on time and job done as promised. Highly recommended – we will be using Andrew for the rest of our plumbing work during our renovations.

5 / 5 stars

My biggest fear before hiring Watersmith Plumbing and Gas was the size of the bill! However, there were no surprises. They cleaned up after themselves and turned up when they said they would. I would recommend them as plumbers with high quality workmanship, they're tidy and they turn up on time.

5 / 5 stars

I am so pleased with the work done by Watersmith Plumbing and Gas. From coming to see the job, the quote, the work, everything happened smoothly and easily, on time with no fuss. It was a really low price and when the job took less time than expected, the bill was less too. I am very happy with the service from start to finish. I strongly recommend Andrew and team, and will certainly ask them to help with the next job.

5 / 5 stars

My biggest fear hiring Watersmith Plumbing and Gas was price point. I didn't know much at all about the price of a plumber and so wasn't sure if I would get ripped off.

I now know that Andrew goes above and beyond to make sure I understand all my options from a technical, design and monetary point of view so I get to make informed choices on cost upfront. Furthermore, he's more than willing to work with me on alternative options to meet price expectations. He understands what I'm trying to achieve and is willing to work with me to find a quality, cost effective solution.

Andrew is a problem solver who doesn't come at me with problems – just solutions and options. So welcome and valued! A memorable moment is when we had a business partner bring through a relative who was a plumber and he came back to say the standard of Andrew's work was to a high level of quality. I've also received this feedback from our builder.

Not only is Andrew exceptional at his job, he's a genuine top bloke. He's flexible, he is timely with his communication, does what he says he will do and nothing is too much of a problem. Why would you go anywhere else?

5 / 5 stars

Watersmith Plumbing and Gas are plumbers with high standards, they were easy to talk to, asked for approval for methods used in the installation of appliances and all reasoning was logical.

Don’t look elsewhere, excellent tradesmen and reasonably priced.

5 / 5 stars

I had no fears about hiring Watersmith Plumbing and Gas as I already knew of them and their excellent reputation.

I specifically like their efficiency, tidiness, friendliness and expertise.

Watersmith Plumbing and Gas are reliable and professional and great to do business with.

5 / 5 stars

Being a business our biggest fear is having to wait too long for a plumber to come to our building when needed. On all occasions, Andrew was on time and arrived when he said he would. Dealing with Watersmith Plumbing and Gas is easy! Andrew is efficient, trustworthy, reliable and does good quality work.

5 / 5 stars

I am always concerned about bad workmanship with tradies, instead I had a first class service from Watersmith.

They were professional, respectful and thorough with good communication throughout, I particularly appreciated their fast response to my phone calls.

I would certainly recommend Watersmith Plumbing and Gas as a reliable, trustworthy company that provides an excellent professional service in all aspects, including improving the utility's performance.

5 / 5 stars

We had a run of disappointing experiences recently with plumbers not showing up, not understanding our hot water issue and not providing quotes when they said they would. We decided to try Watersmith Plumbing and we have been very pleased that we made that call. They have been responsive, professional and have done everything they said they would do.

We all lead busy lives and having a reliable and responsive plumbing service you can trust is really important – we definitely recommend Watersmith Plumbing and Gas.

If you want a fast, reliable, professional service then absolutely call these guys.

5 / 5 stars

I had no hesitation hiring Watersmith Plumbing and Gas as they came highly recommended. I particularly liked the ease in which they listened to what EY’s requirements were and then undertook the work in a professional and efficient manner.

If you want a plumber who listens, who understands, who is very client focussed, who knows what they are doing and who does an excellent job then look no further and call Andrew at Watersmith Plumbing and Gas.

5 / 5 stars

I can't fault Andrew's approach or work. He's polite, professional and thorough. I will recommend him to anyone looking to get best value for their plumbing work.

5 / 5 stars

Andrew and Nick did a superb job. They bent over backwards to get the job done and were very accommodating of delays caused by other trades. Their work was very professional. I highly recommend Watersmith Plumbing.

5 / 5 stars

Great service and communication from Andrew! He was very helpful, punctual and professional. I wasn't able to be there when the work was done, so it was great that he called me with unexpected issues and options for resolution and then sent me photos when the work was complete. Would definitely use him again.

5 / 5 stars

Andrew got in touch within a couple of minutes, turned up (on a Saturday) and an hour later, fixed the issue, cleaned up, and was outta there before tenants came back. Awesome work and 10/10 – would recommend to anyone.

5 / 5 stars

So rapt we chose to use Andrew/Watersmith. Came and assessed the job 15 minutes after I called and was able to do the job (replacing hot water cylinder) the day after we accepted his quote. Speedy job, left everything tidy, and the invoice was very reasonable. Will definitely use him for any other plumbing jobs we have in the future.

5 / 5 stars

Super friendly and helpful. Will use again. Thanks.

5 / 5 stars

Andrew fixed a bit of broken gutter I'd made a mess of trying to sort out myself and gave the rest of my difficult to reach gutters a clean. Quick and easy to arrange the job, great communication. Very happy with the work. Will employ Andrew again to resolve a hole in the roof he found while tending to the gutters. Recommended.

5 / 5 stars

Andrew came out within two days of me contacting him and rectified my 10 year old faulty gas hob within an hour. Highly recommend to anyone who wants a professional serviceman who knows what he is doing! I have tried to get hold of other gas repairers who charge a fortune just to take a look. One of them told me it's not worth fixing my gas stove as it will break the enamel and left without touching it. So Thank you!

5 / 5 stars

Timely, efficient, quick and great standard of work. Thanks Andrew.

5 / 5 stars

Andrew did a fantastic job of our bathroom renovation. Great advice and a quality result.

5 / 5 stars

Did a great job of our club kitchen with both gas and plumbing, would strongly recommend Andy's workmanship.

5 / 5 stars

Don't hesitate to use Andrew and Watersmith Plumbing. Superb communication and great job done.

5 / 5 stars

Andrew responded to the ad very quickly and confirmed a time to do the work the following day. He arrived on time, did the work to a high standard, and at a cost that was under his estimate. Easy to deal with, will definitely use again when I next need plumbing or gas fitting work done.

5 / 5 stars

I have known Andrew for a number of years, he is a highly skilled plumber and gas fitter. He arrives on time, completes all the work in a highly professional manner and always leaves the work site in a clean and tidy state.

I would recommend his services to any of my associates or business partners.

5 / 5 stars

Andrew is an honest plumber who turns up on time and does what he says he's going to do! He's very knowledgable about his trade and gave us some very helpful tips.

Would highly recommend.

5 / 5 stars